shipping and delivery information
We ship using express post, Australia Post service whereby we retain a tracking number so we can track your order easily and in a timely manner.
On occasion regular post maybe used when express shipping fees well exceeds the shipping fee charged to you the customer. Orders placed on a weekend day, will be processed within 24 hours of the next business day. Please ensure your delivery details are correct as we are unable to re-direct packages once your order has been dispatched.
STANDARD SHIPPING CHARGES
International Shipping will be charged a fee at the time of purchase. Products shipped internationally may attract customs duties and taxes. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. As we are unable to advise the amount this may be, please check with your local authority prior to placing an order.
Please allow 3- 7 days for delivery. Any delivery date or time specified by us is a best estimate only and Jacinta Lepoutre will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
Orders are subject to availability.
Orders will be delivered between Monday - Friday 9am - 5pm, please note deliveries are not made on weekends.
OWNERSHIP AND RISK
Ownership and risk of damage in the goods passes to you upon delivery at your specified delivery address.
EBOUTIQUE GIFT VOUCHERS
E vouchers are valid for six months from the date of purchase.
E vouchers are not redeemable for cash and cannot be used in any of our stockist stores.
AVAILABILITY OF PRODUCT
All orders are subject to availability. We will do our very best to supply you with your ordered item. Please note, on occasion items may not be available. In this instance, we will be in touch and offer you a replacement item or refund for the unavailable item.
To track your order please allow 5 days before emailing us @ firstname.lastname@example.org - with your name, contact number and invoice number.